Orbeez Soothing Spa Troubleshooting Guide

Watch video Assembly:

http://www.youtube.com/watch?v=_jpty_rlx8E

Problems:

Wheel is making clicking sound.

The Spa parts are falling apart.

Wheel won’t turn.

Solution:

The Spa was incorrectly assembled. When assembling the back wheel /panel, make sure you line up the notch on the round purple panel with the t-shaped ridge on the tub. Slide the purple panel down the ridge until it reaches the end.

When assembling the purple hood, make sure you line up the tabs on the hood with the slots on the tub. Press firmly until they snap into place. Make sure there are no gaps between the hood and the tub.

When assembling the clear front panel, place the clear round panel in front of the pink wheel and press firmly to snap into the five grooves located on tub and underside of hood.

Problem:

The purple spout is falling out.

Solution:

Make sure to line up the groove in the spout with the top slat in the clear plastic panel. Press down firmly.

Problem:

Hand bowls are loose or tilted up.

Solution:

Place the hand bowls in the two lower slats in the clear round panel. You will need to tilt and then lower the bowls.

Problem:

The wheel is moving very slowly.

Solution:

Make sure assembly is correct—see above.

You might have too many Orbeez or water in the tub. You need 3 or 4 packets of Orbeez at the most. Make sure you drain excess water from the tub.

Problem:

Water is leaking from the bottom and back of the tub.

Solution:

The tub is overfilled with water or Orbeez. Use a maximum of 3-4 packets of Orbeez and drain excess water.

Problem:

The bowls fall out when I place my feet in the tub.

Solution:

Remove hand bowls before placing feet in the tub.

Problem:

The Orbeez are cold.

Solution:

Grow the Orbeez in warm or hot water. You can add hot water to reheat. Make sure to drain excess water.