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Light-Up Star Troubleshooting Guide
The light does not work.
Make sure the batteries are correctly inserted.
Make sure when assembling the Star into the purple base that the small tab is inserted into the small slot in the base and that the large tab is inserted into the large slot.
Use the base to turn the Star until it lines up parallel to the base.
If it still does not work, please call customer Service at 1.800.843.6292